Customer Service

Responsibilities: * Oversee front desk operations and ensure smooth functioning of daily activities.
* Provide guidance and leadership to front desk team members.
* Assign tasks and provide detailed instructions to team members.
* Monitor lobby traffic and make staffing adjustments as needed.
* Resolve customer complaints promptly and effectively.
* Train, supervise, schedule, and assist in evaluating staff performance.
* Maintain a positive and professional demeanor at all times.
Requirements: * High school diploma or equivalent.
* Previous experience in hospitality or customer service preferred.
* Strong leadership and communication skills.
* Ability to multitask and prioritize in a fast-paced environment.
* Excellent problem-solving skills and attention to detail.
* Flexibility to work evenings, weekends, and holidays as needed.
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