Job Description Summary
Responsible for the day to day operation of retail shop, as assigned.
Will carry out functions vital to smooth operation of shop.
Will work to develop guest loyalty, provide superb customer service and respond to guest requirements.
applicants must be at least 21 years of age to be considered for this position
Essential Duties and Responsibilities (other duties may be assigned)
Follows all standard operating procedures and cash handling procedures.
Maintain inventory
Maintain orderly and neat presentation of retail merchandise.
Perform duties related to stocking of inventory.
Provide outstanding level of customer service.
Maintain open line of communication with supervisor.
Perform duties and follow all procedures related to the opening and closing of the retail shop.
Monitor and report any problems or issues with regard to the operation of retail shop.
GAMING EXPERIENCE NOT REQUIRED
Qualifications
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED.
1 year customer service experience and/or training or equivalent combination of education and experience.
Ability to work with all departments and have excellent customer service skills.
Must be able to communicate in English.
Working Conditions/Physical Demands
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
Must be able to work in a smoke filled environment.
Typically the individual will be housed in an office environment.
The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.
Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs.
on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
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