Management Analyst I/II

JOB The City of Palm Desert provides exemplary and sustainable services, amenities and programs for the benefit of the local and surrounding communities.
When you interact with a City employee, you will find our collaborative, driven and efficient staff working together to provide strategic solutions for the community and each other.
We are a city focused on external and internal customer service and try to find a way to say “yes,” while not compromising the City’s or our own integrity.
Our efforts are guided by our core values: Integrity Stewardship Service Community Innovation Teamwork Our employees are passionate about innovation, collaboration and growth, which is supported by the City’s Council and Executive Team.
We are an environment that thrives on making changes, pivoting quickly, and problem-solving.
We are constantly striving to improve processes and better our approach so that we can better support the needs of the City.
If you have growth mindset and find change exciting, the City of Palm Desert may be your ideal working environment.
The City of Palm Desert’s Management Analyst position in the Community Services Division is a rare and exceptional opportunity to join the Public Works team to be a collaborative partner throughout the City.
This position requires a highly motivated and energetic person to get involved in an array of projects and programs including Parks and Recreation, Landscape Services, and Facilities.
The selected candidate will be joining a high-output team with a positive culture and a “getting things done” attitude.
This position works with multiple departments, partner organizations, vendors, and the public both in the office and the field.
Candidates with a desire to make a positive contribution to their community are strongly encouraged to apply.
Under general supervision (I) or direction (II), performs professional management, financial, budgetary, policy, and operational analysis, and program development in support of an assigned department, program, or function; conducts and administers budgets, contracts, special projects, programs, and studies; researches and analyzes departmental and programmatic practices and procedures by conducting needs analyses, feasibility studies, and evaluations; makes recommendations for improvements and develops implementation plans; fosters cooperative working relationships among City departments and acts as a liaison with the media and various community, public, and regulatory agencies; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED Receives supervision from assigned supervisory or management staff.
Does not directly or indirectly supervise other professional staff but may supervise or provide work direction and training to subordinate technical or clerical employees.
EXAMPLE OF DUTIES Management Analyst I: This is the entry-level classification in the Management Analyst series.
Initially under general supervision, incumbents perform the more routine professional analytical duties related to various departmental projects, programs, and functions while learning to perform the full range of assignments associated with their positions.
As experience is gained, assignments become more varied, complex, and difficult.
Close supervision and frequent review of work lessens as an incumbent demonstrates skill to perform independently.
Positions at this level are not expected to function at the same skill level, and usually exercise less independent discretion and judgment in matters related to work procedures and methods, as compared to the Management Analyst II.
Work is usually supervised while in progress and fits an established structure or pattern.
Exceptions or changes in procedures are explained in detail as they arise.
Management Analyst II: This is the journey-level classification in the Management Analyst series.
Incumbents are responsible for performing a wide range of analytical tasks in support of assigned department.
Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of assigned projects and programs.
Assignments are given within general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver work products.
Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.
Positions in the Management Analyst I/II class series are flexibly staffed and positions at the Management Analyst II level may be filled by advancement from the Management Analyst I level; progression to the Management Analyst II level is subject to management approval and is dependent on the incumbent (i) performing the full range of duties assigned to the II level, and (ii) acquiring the knowledge, skill, and experience necessary to meet the minimum qualifications for the II level of the series.
Management Analyst II positions are distinguished from Senior Management Analyst in that the latter serves as a technical expert in multiple disciplinary and programmatic areas and/or manages the most complex, politically sensitive, and/or City-wide projects, programs, and initiatives that require advanced expertise to support management and City Council priorities and directives.
SUPPLEMENTAL INFORMATION Knowledge of: Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Theories, principles, and practices of public and business administration as applied to assigned operations, programs, and projects.
Administrative principles and practices, including goal setting, program development, implementation, and evaluation, project management, budget development and administration, and contract administration.
Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
Principles and techniques of conducting analytical studies, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.
Public relations techniques.
Recent and on-going developments, current literature, and sources of information related to assigned programs, projects, and services.
Basic principles and practices of employee leadership, including work planning, assignment, and monitoring, and the training of staff in work procedures.
Record keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Ability to: Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations.
Develop, implement, and manage assigned programs, projects, and activities in an independent and cooperative manner, evaluate alternatives, make sound recommendations, and prepare effective technical and administrative reports.
Assist in the development of goals, objectives, policies, procedures, and work standards.
Coordinate and oversee departmental administrative, budgeting, and fiscal reporting activities.
Plan and conduct effective management, administrative, and operational studies.
Plan, organize, and carry out assignments from management staff with minimal direction.
Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Plan, organize, schedule, assign, train, review, and evaluate the work of staff.
Make accurate arithmetic and statistical computations.
Effectively represent the department and the City in meetings with the media, governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
Establish and maintain accurate databases, records, and files.
Organize own work, set priorities, and meet critical time deadlines.
Effectively use computer systems, software, and modern business equipment to perform a variety of work tasks.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Communicate effectively in English, both orally and in writing.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.
A typical way to obtain the required qualifications would be: Management Analyst I/II: Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration or a related field.
Management Analyst I: Prior professional management analysis experience is preferred.
Management Analyst II: Two (2) years of increasingly responsible administrative, operational, management, and/or financial analysis experience equivalent to that of a Management Analyst I in the City of Palm Desert.
Licenses and Certifications: Possession of, or ability to obtain, a valid California driver’s license by the time of appointment may be required for certain assignments.
Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites (if required of the assignment); vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may be required.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds with the use of proper equipment.
Reasonable accommodations will be made for individuals on a case-by-case basis.
Environmental Elements Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.