*Job Summary:*
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job.
Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Medical Assistants help patients by providing information, services, and assistance over the phone in a call center setting.
The successful candidate must be an exceptionally organized team player who is able to manage multiple priorities at once, in a fast-paced medical office, with flexibility to work in a different location, as needed.
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*Essential Job Duties:* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Enter patient’s information into electronic chart.
This includes reasons for visits, active problems, medications, allergies, past medical history, surgical history, social history, and immunizations.
* Prepare patients for examination.
* Review and enter the patients’ preferred pharmacy.
* Place electronic orders for laboratory or radiology testing as ordered by provider.
* Place electronic orders for refill medications as authorized under protocol.
* Communicate with the pharmacy, the laboratory or radiology as needed to facilitate orders or retrieve medical records.
* Process incoming faxed prescriptions refill requests and other clinical paperwork per protocol.
* Process outgoing clinical paperwork in the provider outboxes multiple times throughout the day.
* Receive patient phone calls and triage as appropriate utilizing standard guidelines provided.
* Communicate with patients by phone or mail as ordered by providers.
* Stock and store supplies that are delivered to the office.
* Any other duties or responsibilities may be assigned.
*Required education and experience: *The requirements listed below are representative of the knowledge, skills, and/or ability required.
*Minimum Education (or substitute experience) required:*
* High School Diploma or equivalent (GED).
* A Medical Assistant diploma or certificate of completion from a medical assistant training program is required.
* Current Basic Life Support (BLS) Certification/CPR certification preferred.
*Minimum Experience:*
* Experience in working with Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, Geriatrics a plus.
*Minimum Knowledge and Skills Required:*
* Bilingual Spanish is preferred.
* Knowledge of medical terminology.
* Understanding of principles and practices of the organization, planning, records management, and general administration.
* Dependability, adaptability, and confidentiality are necessary attributes.
* Must pass all items on Rancho’s Medical Assistant checklist.
* Must pass Rancho’s administered Vaccine quiz.
* Knowledge of accepted procedures for disposing of used supplies.
* Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.
* Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
* Ability to observe the general physical condition of patients to detect signs of abnormalities.
* Ability to record observations and notes completely, accurately, literately, and concisely.
* Computer skills necessary to navigate the company’s EMR system.
* Ability to accept supervision and feedback.
*Salary range: *$18.
00-$23.
00 per hour
Job Type: Full-time
Pay: $18.
00 - $23.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* Monday to Friday
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