Description:
As the first and final impressions our guests have of the company, the host/cashier plays a crucial role.
Their role extends beyond the functional tasks of seating guests efficiently and processing transactions; they are instrumental in setting the tone for the dining experience with the right demeanor and attention to detail.
Finding the right individual with the appropriate qualities is crucial to maintaining a healthy working environment and curating a genuine and positive connection with our guests.
Key duties and Responsibilities:
Greet and seat guests, while managing the online seating wait list to determine dining flow
Welcome and thank guests, ensuring a positive dining experience
Handle guest check transactions, following proper cash handling procedures, processing gift cards and rewards program transactions
Operate the point of sale computer terminal
Answer the restaurant phone and enter to-go food orders
Respond appropriately to guest requests and concerns, communicating them to servers or management as deemed appropriate
Maintain cleanliness and sanitation in work areas during and after service
Inspect and refresh restrooms every 30 minutes
Follow verbal and written instructions from the management team
Communicate effectively, respectfully, and professionally with coworkers, management, and guests
Work in a fast-paced, noisy environment
Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
Assist in additional tasks and deep cleaning projects as directed by management
Requirements:
Excellent communication and teamwork skills
Ability to work in a physically demanding environment and lift up to 40 lbs several times a day
Previous experience in a high volume restaurant setting is preferred
Flexibility to work in varying conditions
Weekend and holiday availability is required
At least 16 years of age
Authorized to work in the US
Whatsapp
