Job Summary:
Under the direction of the Clinic Supervisor RN, the Clinic Licensed Vocational Nurse (LVN) will play a critical role in the optimizing the clinic workflow and working collaboratively with the team to create a patient centered environment.
Guided by the policies and procedures of the DAP Health Clinics, the Clinic LVN has the responsibility for oversight of daily clinic workflow and developing and maintaining a high standard of patient care.
Job Status: Full-time/Part time, Hourly, Non-exempt
Duties/Responsibilities:
Oversees the day-to-day operations and patient care of the assigned clinic as well as directed by the Clinic Supervisor RN.
Attends daily clinic huddle and encourages interdepartmental communication.
Maintains ongoing two-way communication with scheduling/check-in desk.
Assists with:
Supervision of Clinic Certified Medical Assistants (CMA’s) and volunteers.
Administration of medications/vaccines, lab result review and monitoring, treatments and procedures.
Patient flow during clinic hours.
Conducts supply inventory no less frequently than monthly to maintain established PAR levels.
Ensures patient safety.
Accesses patient-protected health information as needed.
Provides oversight of assigned clinician’s in-box in Epic and reply and/or route messages to the appropriate staff.
Checks equipment to insure proper functioning.
Provides oversight to assure preparation of exam rooms between patients.
Performs venipuncture or swab testing when assistance required from nursing staff or clinicians.
Stocks Medication Room for nurses to retrieve items for exam rooms.
Communicates positively with patients and outside parties utilizing excellent customer service and communication skills on a daily basis via phone/electronic contact, mail correspondence, and personal contact with both internal and external customers.
Communicates with pharmacies regarding prescription orders.
Supports the standards of the policies and procedures of Dap Health, and is responsible for maintaining current knowledge of pharmacology and competency in modes of administration.
Complies with all ambulatory services and DAP Health policies and procedures for infection control, safety, and administrative and clinical practice.
Effectively reviews lab reports with patients.
Serves as patient advocate/liaison.
Completes all paperwork accurately and efficiently.
Answers telephone and relays messages.
Performs other duties as assigned.
Required Skills/Abilities:
Proficient in the utilization of the electronic medical record system as it applies to the position.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Engagement in complete delivery of quality customer care in an effective and professional manner.
Bilingual in Spanish, preferred.
Education and Experience:
Degree in Nursing –completion of an LVN accredited program.
Active Licensed Vocational Nurse licensure in the State of California.
Minimum of two years’ experience as an LVN, preferred.
I.
V.
Therapy certified.
Current American Heart Association or American Red Cross accredited BLS certification.
Experience working with LGBTQ, preferred.
Experience with documentation in electronic medical record (EPIC, etc.
), preferred.
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