Property Inspector Supervisor

Property Inspector Supervisor Company Overview - ACME House Company Are you looking to join a team dedicated to providing exceptional service, empowering employees, and creating a work-life balance that leads to happiness and well-being? Look no further than ACME House Company, the premier vacation rental company in Palm Springs.
We are committed to finding the best talent out there, and we offer competitive compensation packages to attract the brightest minds in the industry.
Our goal is to create an environment where our employees feel supported and valued and where their contributions to our success are recognized and rewarded.
We prioritize work-life balance and believe that our employees' happiness and well-being are essential to delivering exceptional service to our guests.
Our team members are encouraged to take time for themselves, recharge, and enjoy all that Palm Springs has to offer.
Our vacation rentals are the epitome of luxury and relaxation, designed to provide our guests with an unforgettable vacation experience.
Join our team and be a part of creating those unforgettable moments for our guests.
Join us in Palm Springs and experience the difference between working with a company dedicated to your success, well-being, and growth.
Objective: Effectively manage the team that ensures a great Guest experience by inspecting our Properties prior to arrival as well as helping in the troubleshooting during a Guest stay according to our policies and procedures.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Schedule inspections across the team utilizing our software to game plan for demand and schedule accordingly Schedule after hour support and participate in the support rotation.
Strong attention to detail mindset.
Lead and Implement all policies and procedures within the Inspections team Inspect and direct 3rd party housekeeping in ACME brand standards and guest/owner special requests.
Communicate with Property Owners and other team members when certain items need replacing or any other issue Check and confirm all Housekeeping overages/linen inventories and PAR levels/quality standards Manage lost and found items Lead and keep the stock room supplied and organized Ensure all inspector and housekeeping vehicles are organized and stocked Ensure cleaning products are being used efficiently and being used on correct items in accordance with OSHA and brand standards.
Quality control of independent housekeeping companies performance holding vendors accountable for work performed Periodically Inspect properties upon arrivals and post departure,.
A “Inspect what you Expect” mentality.
Audit and track all departure/arrivals inspection reports & call backs Ensure housekeeping has all they need from us to perform their jobs correctly Work closely with laundry services to ensure quality is being maintained, pick ups and deliveries are scheduled and discards are minimal.
Possess excellent communication and leadership skills and are a strong, creative problem solver Participate in the hiring process in terms of recruitment and selection Work closely with Property Agents and Engineers to execute our services Any other duties assigned to you.
Required Skills & Experience: Minimum of 3-4 years in hospitality or customer service, or other applicable experience Experience managing teams of people Smartphone/Computer Literate Able to mentor team to create efficient processes Excellent communication skills / bi-lingual Time Management skills Hospitality knowledge of Housekeeping Customer Service, the quest is our priority.
Good Driving Record Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see, or hear.
The employee is frequently required to stand, walk, use hands or fingers, handle or feel, and reach with hands and arms.
EOE