Assistant Store Manager

This is a job working for Big Tex Trailer World SUMMARY Assist the Store Manager in day-to-day operations and achieving critical metrics including safety, sales, parts & service growth, customer experience and overall profitability.
Leading sales team to grow trailer & truck bed sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES Participate at the management level to ensure the store is opened and closed each business day to ensure proper security and customer service.
Help create effective schedules.
This is shared accountability with the Store Manager.
• Coach and lead sales employees, including personal sales, to meet or exceed dealership sales and margin goals.
• Assist in management of the parts and service department including the warranty process to ensure sales goals are met or exceeded, productivity is high, and customers have a positive experience.
• Ensure that all store standards are consistently met including, but not limited to safety, cleanliness, security, customer service, cash handling, banking, regulatory compliance, etc.
• Partnering with PSS owning parts inventory.
Ensure that products are ordered in a timely and efficient manner.
Ensure that products are properly received, stocked, and priced when they come in.
Including assembly of trailers.
• Maintain complete and accurate inventory details with photos in IMS to support marketing.
• All other duties as assigned.
QUALIFICATIONS High school diploma or equivalent (GED) Prior sales experience Valid Driver’s License Supervisory experience Associate’s degree 3-5 years supervisory experience in a retail or sales environment environment 3-5 years of sales experience preferred OTHER SKILLS AND ABILITIES Drive Store Revenue: Owning sales results through supervising sales team in meeting and exceeding personal and team revenue, unit, and margin goals.
Assist Store Manager in driving total revenue, trailer sales, service revenue, parts revenue & ancillary revenue.
Special emphasis on trailer & truck bed sales.
Customer Service: Lead the team to foster an environment of accountability for customer service, owning customer review results.
Actively lead the store team by personally demonstrating customer focus, recommending problem resolution, and building customer brand loyalty through exemplary service with a smile.
Control Expenses: Reinforce company directives, policies and procedures for inventory control, supply purchasing, labor, and other controllable expenses Safety & Security: Lead by example and ensure a safe & secure store environment for all employees, customers, and visitors.
Monitor all safety equipment maintenance and see it is used as designed.
Participate in training employees on safety policies and practices and enforces compliance.
Inventory:Maintain an ongoing analysis of trailer and truck bed inventory to assure the right levels are on order.
Provide communication, to the staff, regarding inventory flow to the location.